Reviews
Read some of our reviews from our three locations in Brookfield, Green Bay, and Madison
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PELLA WISCONSIN REVIEWS
Hear about how we’ve helped tens of thousands in Wisconsin.
BROOKFIELD
We had a wonderful experience with Joe Franco from the start. The entire proposal and sale process was professional, informative, and easy. Joe was knowledgeable, responsive, and took the time to answer our questions without making us feel pressured. We really appreciated the attention to detail. It’s refreshing to work with a professional that values both customer service and craftsmanship. We would definitely recommend Pella to anyone considering new windows or doors!
My home is 70 years old and I have windows that are original to my home. They’re old and drafty windows and I was very anxious about having my windows replaced. I was referred to Pella Windows and Doors from a coworker who had construction done on her house. I called Pella and I got a prompt consultation with Randy Burg. Consultation lasted about 90 minutes. First and foremost Randy wanted to know what it exactly was that I wanted. I told him what I was looking for with my window replacement. He provided me all options. Absolutely no sales...
My home is 70 years old and I have windows that are original to my home. They’re old and drafty windows and I was very anxious about having my windows replaced. I was referred to Pella Windows and Doors from a coworker who had construction done on her house. I called Pella and I got a prompt consultation with Randy Burg. Consultation lasted about 90 minutes. First and foremost Randy wanted to know what it exactly was that I wanted. I told him what I was looking for with my window replacement. He provided me all options. Absolutely no sales pressure at all whatsoever. Everything he said that would occur during the process has occurred with no hiccups. Randy provided friendly customer service and was very knowledgeable on Pella’s products and services. I couldn’t be more impressed with Randy’s ability to provide exactly what I was looking for. I’ve had other home improvement companies out to my home, regretfully, who were nothing but sales pressure. Moving forward, I will have no other company but Pella work on my home. I am so appreciative of Randy and his prompt service, his knowledge and his ability to make this process seamless. The process with Randy was incredibly easy, I wished I called sooner. I would 100% recommend Randy Burg from Pella Windows and Doors for your home project.
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My installer, Tim, was professional, efficient, and had such an eye for detail. My new windows are beautiful and the trim work is EXCEPTIONAL!
We had a Large Window replaced this week and everything went very well. Neal, who installed the window was very professional and the window looks amazing. Curt Lancaster, our Sales Consultant was very knowledgeable in helping us pick a window that met our needs and color panel of the house. Highly recommend Pella windows and Doors! Thank you
We couldn't be happier with our recent experience with Pella Windows & Doors of Wisconsin (Brookfield, WI). Earlier this year, we had the pleasure of meeting with Curt Lancaster, our Pella Retail Sales Representative, who took the time to walk us through a wide array of window and patio door options tailored to our home. Curt's product knowledge and patience made what could have been an overwhelming decision feel easy and enjoyable — he answered every question thoroughly and helped us confidently choose the perfect windows and patio door for our space. From that very first consultation, it was clear...
We couldn't be happier with our recent experience with Pella Windows & Doors of Wisconsin (Brookfield, WI). Earlier this year, we had the pleasure of meeting with Curt Lancaster, our Pella Retail Sales Representative, who took the time to walk us through a wide array of window and patio door options tailored to our home. Curt's product knowledge and patience made what could have been an overwhelming decision feel easy and enjoyable — he answered every question thoroughly and helped us confidently choose the perfect windows and patio door for our space. From that very first consultation, it was clear we were in good hands. The entire process, from selection through installation, went off without a single hitch — truly flawless from start to finish. A huge part of that success was our outstanding installation crew, led by Jimmy. He and his team were professional, courteous, and remarkably meticulous — they treated our home with the utmost care and left everything spotless, as if they'd never been there at all. It's rare to find a company where every step of the journey, from sales to installation, is handled with this level of excellence. Thank you, Curt, Jimmy, and the entire Pella team — we'll be recommending you to everyone we know!
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GREEN BAY
Griffin Skaletski & Dillon Tones were fantastic in their presentation of product and advantages that we would benefit from. They were focused on being our experts in making the best buying decision for us!! They cared about giving us the best advice. This was the best sales team we have ever experienced. I was in sales for 40 years and they were flawless in the entire meeting. Dick & Doreen Williamson
Very easy to work with Brock and he gave thorough explanations of the product and installation process. He was very knowledgeable of products and overall made the ordering process very easy. Down to earth, non-pushy sales reps are my kind of people. Highly recommend.
Brock was very knowledgeable and helpful. He was easy to work with. This our second home that will have Pella windows. They are a great product.
The Pella install team did a great job. Arrived on time, worked fast, kept me informed and provided insight during the entire installation process.
I very impressed by Pella Windows and the representatives that they sent to our house. Brock and Carrie we're really Pleasant to be around. The gave us a lot of options to choose from which is always good. With their help in guidance I have some great windows at a great price. We were going to get another quote from another company. But after the great experience we had with pellet and the representatives we canceled the other company.
MADISON
We had the pleasure of meeting with Jennifer Martinez from Pella Windows to discuss replacing our four sliding doors, and we couldn’t be more impressed with the experience! Jennifer was incredibly professional, knowledgeable, and helpful. She took the time to explain all the options available to us, answered our questions with patience, and made sure we felt comfortable and informed throughout the process. Beyond her professionalism, Jennifer has such a warm, kind, and genuine personality. She is truly a beautiful soul who makes you feel valued and cared for, rather than just another customer. Her kindness and the pride she...
We had the pleasure of meeting with Jennifer Martinez from Pella Windows to discuss replacing our four sliding doors, and we couldn’t be more impressed with the experience! Jennifer was incredibly professional, knowledgeable, and helpful. She took the time to explain all the options available to us, answered our questions with patience, and made sure we felt comfortable and informed throughout the process. Beyond her professionalism, Jennifer has such a warm, kind, and genuine personality. She is truly a beautiful soul who makes you feel valued and cared for, rather than just another customer. Her kindness and the pride she takes in her work really stood out to us. Thank you, Jennifer, for making this such a positive experience! Highly recommend! ⭐⭐⭐⭐⭐
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I've had the opportunity to visit the Madison showroom for Pella Windows & Doors, and it's an outstanding experience from the moment you walk in. The showroom is beautiful, well-organized, and makes it easy to explore the many styles and options available. The staff is incredibly welcoming, knowledgeable, and helpful without being pushy. They take the time to answer questions and help homeowners find the right solution for their project. What really stands out is the selection. Whether you're building new, remodeling, or replacing existing windows, there are countless options to choose from. And when it comes to quality, Pella...
I've had the opportunity to visit the Madison showroom for Pella Windows & Doors, and it's an outstanding experience from the moment you walk in. The showroom is beautiful, well-organized, and makes it easy to explore the many styles and options available. The staff is incredibly welcoming, knowledgeable, and helpful without being pushy. They take the time to answer questions and help homeowners find the right solution for their project. What really stands out is the selection. Whether you're building new, remodeling, or replacing existing windows, there are countless options to choose from. And when it comes to quality, Pella continues to set the standard. Their windows are some of the best on the market, combining exceptional craftsmanship, performance, and style. If you're considering new windows or doors, the Madison Pella showroom is absolutely worth a visit. Highly recommended
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We were very impressed with Pella's Jennifer Martinez. She really knew her product, did a great job of demonstrating it and was very thoughtful and genuine in her responses to our questions. Truly someone you can trust and work with on your next window project!
Our experience with Cody Grant was very good. He was good at explaining things and he was able to customize our new front door for us. He’s very personable and we had several different options to buy. We took the plan that has allows us to pay it off over five years with no interest at all. The door is not been installed yet so I can’t review that yet.
We are writing to express our appreciation for all the help Nicole Williams provided with the replacement of our front door. Her expertise, enthusiasm and sincerity helped to make us happy and loyal customers of Pella. From the outset, Nicole demonstrated she was knowledgeable about the special needs of our project. Our door unit was a bit complicated because the house had been constructed with decorative columns on either side of the front door. Nicole was also patient with us as we deliberated on the color scheme for the door and side window panels. In the end, we selected the...
We are writing to express our appreciation for all the help Nicole Williams provided with the replacement of our front door. Her expertise, enthusiasm and sincerity helped to make us happy and loyal customers of Pella. From the outset, Nicole demonstrated she was knowledgeable about the special needs of our project. Our door unit was a bit complicated because the house had been constructed with decorative columns on either side of the front door. Nicole was also patient with us as we deliberated on the color scheme for the door and side window panels. In the end, we selected the door color that she had recommended. We were grateful for her input and aesthetic sense. She conveyed a sincere interest in helping us to get the color palette right and we are very satisfied with the choice. After the install, there were some issues due to a small manufacturing defect by Provia. Nicole was also key to getting this problem resolved successfully. . In sum, we wanted to let you know that Nicole is a wonderful representative for Pella. She has the perfect personality for this type of position,; she is warm and engaging, and conveys a knowledgeable expertise about the project, both about the materials and installation. Nicole gets at 5-star rating from us.
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