Pella Windows & Doors of Wisconsin Reviews

Customer Reviews

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Pella Review

Laor DeLove
Laor DeLove
19:55 08 Jun 19
My windows are awesome. They make the house so much better.
Richard Ostrowski
Richard Ostrowski
15:24 30 May 19
The delivery guy was great. However trying to contact these people about anything is horrendous. I should've known to look elsewhere when I had to ask them where my quote was long after the promised date of when I would receive it. Now I'm trying to get a hold of them to confirm install date but obviously on hold forever, tried leaving a voice mail but couldn't because it was full. I'm really starting to think I picked the wrong company for my windows. This is all before the windows are even installed. If the install goes flawless I'll revise but right now I'm regretting Gina Della and my Pella choice
Genevieve Crow
Genevieve Crow
21:57 23 Apr 19
Taylor is a fantastic sales guy! Very personable, knows his stuff, and made us feel comfortable through the whole process. He definitely went above and beyond to not only help us figure out exactly what our best options would be for our home, but helped us line it all up so we were spending just what we wanted to without going over budget (even helped us to finagle it so we could do more than we thought!). All around excellent experience with him! I'm really grateful we followed up by calling Pella after a disappointing experience in the showroom - the woman there was not knowledgable or helpful, and she did not follow through and pass along our information to the sales department. So 4 days later we chased them down...glad we got Taylor, he definitely changed our mind about the entire experience.
Barbara Franken
Barbara Franken
17:25 26 Mar 19
Excellent experience. Taylor McQuillin was an awesome person to work with. He went beyond the norm!!! Now I can’t wait for my windows to be installed. Thanks Taylor. Barbara Franken- De Pere WI
Gary Kowahl
Gary Kowahl
18:57 25 Mar 19
does anyone get frost or condensation built up on their new windows. we were told we have too much humidity in the house when we have a brand new Lennox top of the line furnace with a humidity sensor that adjusts and our humidity rate was between 29 and 34 during this past winter. any feedback appreciated.
Michael Burg
Michael Burg
18:27 25 Sep 18
Jake Nelson. Jake arrived on time and introduced himself. He took off his shoes at the door, very considerate. He reviewed the request that I had sent in to make sure he understood the scope of the work. Jake demonstrated the effectiveness of the low R glass with the heat lamp. We went through each window replacement and he measured and recorded each. Jake was efficient and knowledgeable about getting the proper measurements. He made suggestions and explained the types window options an costs. The quote was completed and each line was explained to my satisfaction. I signed the quote and set an installation date. Jake was pleasant and professional.
Kay Nackers
Kay Nackers
16:33 16 Aug 18
I requested a quote to replace some windows. Upon arrival and during the appointment in our home, the sales team was extremely nice, courteous, educated on their various products and very patient with our questions. Even though we had heard and read the previous positive reviews, they were able to show us what great products they have. We decided to purchase through Pella and look forward to getting all our windows installed. Our sales rep Jake Nelson, did an excellent job of making us feel comfortable throughout the process thus far! I can’t wait to see the final products!
Lauren Zwick
Lauren Zwick
23:26 13 May 18
David Urmanski stopped by to inspect my windows. He was the friendliest salesperson I’ve met! Extremely professional and courteous! I would highly recommend him and Pella for windows!
Kiel Nikolaus
Kiel Nikolaus
20:38 13 May 18
If you're looking for a quality product with great service and support- look no further. When updating our home we worked with your sales guy Matt Gonwa; he was thorough, patient and knowledgeable. We were very impressed and have already recommended Pella (and Matt), to our family and friends. Thanks!
Samuel Thompson
Samuel Thompson
18:14 07 May 18
Brian and Gina were friendly, approachable and knowledgeable. Their presentation was professional as well as informative. Pella windows seems to be a top of the line company with high quality installation and customer service.
Mary Ebben
Mary Ebben
18:05 27 Apr 18
Brady visited us today regarding a quote for window inserts. He was informative and courteous. No high pressure sales. We haven’t made a decision but feel he had given us the information we needed.
Suzanne Stoffregen
Suzanne Stoffregen
22:34 31 Mar 18
Brady was very informed on the products and prices. Was not high pressure selling. Customer service was excellent. Would definitely recommend them. Great products and showed you the window products and how the heat on single pane windows vs their windows. Great quality for the price. Overall very satisfied
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