Reviews
Read some of our reviews from our three locations in Brookfield, Green Bay, and Madison
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PELLA WISCONSIN REVIEWS
Hear about how we’ve helped tens of thousands in Wisconsin.
BROOKFIELD
When are home was in need of window replacement, we were so glad to have gone with Pella. Our salesman, Luis, was incredibly helpful with explaining the process and leading us to several wonderful window options that transformed our home! We could not be more thankful and confident in the work and quality that we received!
I had Joe Franco out earlier this week for a complimentary window consultation, and the entire experience was excellent. He was professional, respectful, and took the time to answer all of my questions thoroughly. His explanations were detailed and easy to understand, which made the process very comfortable and informative. Going into the appointment, I assumed that because Pella is such a well-known company, the pricing would be significantly higher than other options. I was pleasantly surprised to find that their quote was actually very competitive and more affordable than the other two companies I met with. After comparing products...
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We worked with Joe Franco on two large custom wood corner window units. Eight windows total. It was a great experience! This wasn’t a simple project and it took my wife and I a few days to work through the details. Joe was low pressure, kind, and very knowledgeable the whole time. He never rushed us and it always felt like he had our best interest in mind. He also sent photos of similar installs, which helped us understand the details and feel more confident. One thing we really appreciated was his ability to match a Pella window that was...
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We recently worked with Bill from Pella Window and Door, and he was fantastic. He took the time to walk us through their entire product line and clearly explained all the different options available to us. We never felt rushed, and his expertise made a big difference in helping us feel confident about our choices. If you’re looking for someone who is knowledgeable and professional, I highly recommend asking for Bill.
I would like to to recommed Brenna as a contact . I went with Pella because they provided a good presentation and financial options. What I did not anticipate was the exceptional follow up provided by their reprensatatvive Brenna. I had reservations about the installation and she provided the necessary follow up for me to feel comfortable paying what I paid for my patio door. We had a new sliding patio door installed at the end of the year and couldn't be happier with the result. Not only did they provide every feature exactly as promised, but the installation was...
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GREEN BAY
Visited store site. Met w/ rep to setup appt. Consultant Ryan arrive punctually. His presentation was very thorough. He was very professional and asked our needs/wants and guided appropriately. Presentation went longer than it was suggested it would. Pella et al has the precise look we seek.
Ryan was great in explaining everything. Even did a virtual view of the new patio door with the floor I was planning on putting in. Looks fantastic. Highly recommend. Also pointed out ways to preserve the existing Pella windows
Ryan Pamperin- Th Fella From Pamperin did a fantastic job and was honest about our project. No sales gimmicks. Just a beautiful new warm window
I obtained bids to replace/install new doors, main front door and front 'mudroom' door. Sam met with me and reviewed, in great detail, the products, process and general information. The impressive presentation prompted me to sign a contract, give a deposit and set an appt. Sam provided important updates! The day of install was a cold early winter day and the 2 men installing the doors came prepared. They were both friendly, efficient and took great care of my home. Their work was amazing. Not only are the doors beautiful but their workmanship was outstanding. Pella has my highest recommendation....
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Ryan was a pleasure to work with. Very thorough with special attention to detail. Ryan made sure to cover all of our needs and wants and tried to get us the best price possible. Ryan was extremely patient as we have seven children in the house and he seemed almost unmoved by all of them. Very personable and we will definitely be calling him again with future projects. Five stars isn’t enough. We would give him ten if we could. A++.
MADISON
Our experience with Cody Grant was very good. He was good at explaining things and he was able to customize our new front door for us. He’s very personable and we had several different options to buy. We took the plan that has allows us to pay it off over five years with no interest at all. The door is not been installed yet so I can’t review that yet.
We are writing to express our appreciation for all the help Nicole Williams provided with the replacement of our front door. Her expertise, enthusiasm and sincerity helped to make us happy and loyal customers of Pella. From the outset, Nicole demonstrated she was knowledgeable about the special needs of our project. Our door unit was a bit complicated because the house had been constructed with decorative columns on either side of the front door. Nicole was also patient with us as we deliberated on the color scheme for the door and side window panels. In the end, we selected the...
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We met with Cody about window replacement. Cody was excellent, answered all of our questions about window replacement, he demonstrated the glass and energy efficiency levels. The installation went very smoothly, Keegan and Anders were excellent installers, kept us informed throughout the installation process, it went very smoothly, and was completed on time. I highly recommend Pella windows.
Tim was great during our appointment. Friendly and informative. He was very helpful in providing information so we could make the best decision for our home. Would highly recommend. We were able to take advantage of their year end deals and get financing for 0% interest.
We love the windows! Price was competitive and the customer service was great. Nicole Williams did an amzing job walking us through the process and assisting us with cost saving options.