Reviews
Read some of our reviews from our three locations in Brookfield, Green Bay, and Madison
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PELLA WISCONSIN REVIEWS
Hear about how we’ve helped tens of thousands in Wisconsin.
BROOKFIELD
We had some windows replaced and worked with Joe Franco at Pella. We had a great experience. From the initial consultation to the installation completion and follow up. Joe was knowledgeable, attentive and easy to reach. Our windows look great. We will use Pella again.
We needed to replace very old leaky windows. Pella came highly recommended and our rep Joe Franco was easy to work with. They were very responsive and the installation team did an excellent job. Prompt, professional and very thorough. Our house is now sealed up thighs, what a difference! We will be calling Pella for our next project.
We have worked with Joe on several projects including windows, patio doors and entry door. He is great at making suggestions and listening to his customers regarding price points and making final selections. We couldn't agree on the style of the entry door and Joe was able to listen to both us and came up with a design that was a win/win for both of us. Highly recommended Joe and Pella products!
We have new doors! Our family chose Pella and we are very happy we did. Please recognize the Pella team for service excellence. The showroom staff, Tim Murray in sales, and the entire product and installation team have given our home a new look!
Tim was exceptional. Professional, trustworthy, personable, he makes the project easy. And of course Pella products are perfect.
GREEN BAY
I just completed a replacement of ALL of the windows in my house. Joe was my Pella sales rep and was awesome to work with, very professional! He helped me design my dream windows for my forever home. He was very patient with me when I wanted information on different options. The installers were absolute craftsmen. I was very impressed with how they managed to trim out the windows in my over 60 year old house. I almost wish I needed more windows installed, everyone has been great to work with! Will definitely be recommending Pella to my friends.
My husband and I met with Brock Gerke today to pick out new windows and doors for our house. His knowledge, expertise, and charisma was awesome. He was extremely patient with us and answered all of our questions in full detail. He was able to answer all technical questions as well as give us his personal opinions and insights on styles, functionality, and cost. He was extremely kind, and we got an opportunity to get to know him on a bit of a personal level as well. I highly recommend Brock to anyone looking for a great experience. Thank you...
My husband and I met with Brock Gerke today to pick out new windows and doors for our house. His knowledge, expertise, and charisma was awesome. He was extremely patient with us and answered all of our questions in full detail. He was able to answer all technical questions as well as give us his personal opinions and insights on styles, functionality, and cost. He was extremely kind, and we got an opportunity to get to know him on a bit of a personal level as well. I highly recommend Brock to anyone looking for a great experience. Thank you again!!
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Update: I've been working with Robin in Service who has been exceptional with providing us with multiple different quotes for various options with our window replacements. She has been very knowledgeable, clear and incredibly efficient with all of our communications. We met with her and Griffin today in the showroom to ensure we understand the options available to us. They are both so professional. We are ready to place our order and greatly appreciate all the help we received. TY Robin and Griffin for all of your help! Just met with Sam F. and he was very helpful with addressing...
Update: I've been working with Robin in Service who has been exceptional with providing us with multiple different quotes for various options with our window replacements. She has been very knowledgeable, clear and incredibly efficient with all of our communications. We met with her and Griffin today in the showroom to ensure we understand the options available to us. They are both so professional. We are ready to place our order and greatly appreciate all the help we received. TY Robin and Griffin for all of your help! Just met with Sam F. and he was very helpful with addressing our window situation. He was timely, courteous and very willing to get us the service help we'll need. Sam communicated with us proactively during the scheduling process which we greatly appreciated.
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Cody has been great to work with. Very professional and knowledgeable about the industry, and Pella products. My wife and I would recommend Cody to anyone looking for house upgrades.
What an awesome showroom! Griffin gave us a little tour of the different rooms, very helpful in understanding what we were looking for. Congrats on the new building!
MADISON
We are writing to express our appreciation for all the help Nicole Williams provided with the replacement of our front door. Her expertise, enthusiasm and sincerity helped to make us happy and loyal customers of Pella. From the outset, Nicole demonstrated she was knowledgeable about the special needs of our project. Our door unit was a bit complicated because the house had been constructed with decorative columns on either side of the front door. Nicole was also patient with us as we deliberated on the color scheme for the door and side window panels. In the end, we selected the...
We are writing to express our appreciation for all the help Nicole Williams provided with the replacement of our front door. Her expertise, enthusiasm and sincerity helped to make us happy and loyal customers of Pella. From the outset, Nicole demonstrated she was knowledgeable about the special needs of our project. Our door unit was a bit complicated because the house had been constructed with decorative columns on either side of the front door. Nicole was also patient with us as we deliberated on the color scheme for the door and side window panels. In the end, we selected the door color that she had recommended. We were grateful for her input and aesthetic sense. She conveyed a sincere interest in helping us to get the color palette right and we are very satisfied with the choice. After the install, there were some issues due to a small manufacturing defect by Provia. Nicole was also key to getting this problem resolved successfully. . In sum, we wanted to let you know that Nicole is a wonderful representative for Pella. She has the perfect personality for this type of position,; she is warm and engaging, and conveys a knowledgeable expertise about the project, both about the materials and installation. Nicole gets at 5-star rating from us.
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We met with Cody about window replacement. Cody was excellent, answered all of our questions about window replacement, he demonstrated the glass and energy efficiency levels. The installation went very smoothly, Keegan and Anders were excellent installers, kept us informed throughout the installation process, it went very smoothly, and was completed on time. I highly recommend Pella windows.
Tim was great during our appointment. Friendly and informative. He was very helpful in providing information so we could make the best decision for our home. Would highly recommend. We were able to take advantage of their year end deals and get financing for 0% interest.
We love the windows! Price was competitive and the customer service was great. Nicole Williams did an amzing job walking us through the process and assisting us with cost saving options.
Nicole Williams has gone above and beyond with her help as we navigate getting replacement Pella patio doors and windows. She came to our home, took measurements, and went over all the details. She immediately provided us with written quotes. Nicole is extremely knowledgeable and we feel very fortunate that she was the person chosen to work with us. Pella is lucky to have her representing them!! Thank you, Nicole, for all your help!! We MORE than appreciate it!!