Reviews
Read some of our reviews from our three locations in Brookfield, Green Bay, and Madison
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PELLA WISCONSIN REVIEWS
Hear about how we’ve helped tens of thousands in Wisconsin.
BROOKFIELD
Michael did a great job of explaining our options for the window project we wanted to have done, and he was very personable and knowledgeable. He spent extra time to make sure all our questions were answered and he was never pushy. Highly recommended!
The entire process and experience was professional. Jenna in Sales is very knowledgeable and enthusiastic in her job and went out of her way to help with my condo board approving their windows. The installation team worked diligently, got the job done quicker than promised and cleaned up afterward so it never looked like anyone came by. The follow up afterwards was great as there was an issue with the manufacturing of the screen door, but they stood behind it and will be getting it fixed within a week. I know there are many other places in town to choose...
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Randy was excellent! He was on time, knowledgeable and very professional. He took the time to explain all of the options available and was not pushy at all. We’d highly recommend Randy and Pella to anyone needing replacement windows and doors.
Very happy with my Pella door installation. I worked with Michael to purchase the door; he spent time making sure we selected a door that met all my needs. And then I also had a great experience working with Kyle on the installation. Both were very professional and prompt in communicating. Will definitely go to Pella for future door and window needs.
I am very impressed with the consultation we received from Joe Franco. I wanted to expand the windows in our kitchen so we could get a better view of the lake. Joe took the time to go over the various options - from the simple cost-effective way or more complex, customized, and “wow” factor approach. He thoroughly explained what Pella could do and recommended great installation/building partners. Overall, I truly appreciated Joe sharing his knowledge and expertise so we could make an informed decision.
GREEN BAY
Sam was awesome! He arrived right on time, was personable, knowledgeable and respectful! He answered all my questions and made sure I had a full understanding of the items and options discussed before leaving! He exudes honesty and personifies everything a customer would want in a sales professional! Thanks Sam! You’re a true credit to Pella.
Super great interaction with Ryan! Very personable and friendly - our kiddos were home during our consult and he made conversation with our toddlers, involving them versus solely interacting with my husband and I. He didn’t make us feel pressured at all, and the visit was enjoyable. Would strongly recommend!
Cody is awesome to work with! Extremely knowledgeable and very patient with all of our questions. He explained everything in great detail and showed us sample windows and videos. Very prompt and it's good to know he's with us from start to finish with our window project. He/Pella has earned our trust!
Ryan came out and did a great job walking through the options and helping us understand the whole window buying and installation process. We got quote and financing information during the visit. Ryan was clear about our options but we did not feel pressured to decide this moment which is a big deal for us. Overall had a great experience and got all the info we were looking for in one visit.
Sam was wonderful to work with. He was super friendly and very down to earth and also very honest with us. What we had in mind as a “this all needs to be done at once” he turned around and presented it as a “not necessarily”, even to the detriment of his commission. No one wants to replace windows, but if you’re looking to I would highly recommend giving Pella a call and asking for Sam to quote your project!
MADISON
I live in a second floor Condo and needed my windows replaced. Steve came to do the initial consultation and treated me and my 93 year old father with respect and spent a lot of time looking at the 5 windows that needed replacement and educating us. I did my diligence and got multiple bids. While the Pella bid was not the lowest in dollar amount ultimately we went with Pella based on the professionalism and respect Steve treated us with and the comprehensiveness of the bid. There are always issues with Condo board and bylaws, Steve helped us navigate...
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Joe was very knowledgeable and helped us with windows in our first home. Installation went great and I look forward to getting windows in our new home with Joe from Pella. Thank you, Joe, for your expertise and the overall smooth process! Worth every penny!
We had our windows installed by Pella through out our home. Joe Franco was our salesman and did such an amazing job at explaining things and giving us information. The windows turned out great! We would highly recommend Pella windows and especially, Joe Franco as the sales associate.
Pella was really easy to work with. Nicole came out to measure and discuss options. She was great at reviewing the options and provided us a quote right there. Pella took care of everything from window purchase to contracting to pulling permits to install. All I had to do was pick out the window and they did the rest.
Nicole was fantastic to work with in the purchase of our new windows and sliding glass door. She answered all our questions, was attentive to detail and kindly followed up the end of the install day. The installation team was great! Fast, draped all the floors with tarps, excellent cleanup when done and did a great job. Our new windows and door are everything we’d hoped for and more! So happy we went with Pella!!! Amazing from beginning to end 🙂
