Essential Job Duties/Responsibilities

Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis.

Activities

1. Ability to perform order verifications
2. Ability to conduct accurate and precise measurements on all replacement windows and doors
3. Establish rapport with customers
4. Handle all Installation Appointments & Necessary Paperwork
5. Excellent Customer Service

Results

1. First Time Completion.
2. Highly satisfied customer experience.

Behaviors (20%)

1. Embrace our Vision and Expectations.
2. Represent the company to the customer by presenting a professional image and conducting business to the highest standards possible.
3. Have a positive outlook and the passion to turn challenges into opportunities.
4. Maintain current knowledge of industry trends.

Competency Set

1. Perform accurate and precise measurements.
2. Perform order verification.
3. Perform high quality installations.

Education/Qualifications

1. Construction knowledge.
2. Clean driving record. Travel required.
3. Proficiency with Microsoft Office.