Driver Helper

Job Summary

The Driver Helper is responsible for assisting the Delivery Driver with the coordination of inventory and unloading of trucks.

 

Essential Job Duties/Responsibilities

Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis.

 

Activities (33.3%)

  1. Load and unload product from the truck and within the warehouse.
  2. Riding with the driver to deliver product in a safe and efficient manner.
  3. Assist the driver with monitoring road conditions, traffic, etc. on the ride to and from jobsites.
  4. Supporting driver in maintaining a clean and safe vehicle.
  5. Interact well with the entire team regarding schedules and parts.

 

Results (33.3%)

  1. Customer Service – Internal and External
    • Customer surveys, efficiency
  1. Safety

 

  1. Individual Goal Achievement

 

Behaviors (33.3%)

  1. Embrace our Vision and Expectations through personal demonstration within the company.
  2. Represent the company to the customer by presenting a professional image and conducting business to the highest standards possible.
  3. Hold self accountable to performance goals.
  4. Consider the owner, employees and customers when making well-informed decisions.
  5. Have a positive outlook and the passion to turn challenges into opportunities.
  6. Maintain current knowledge of products and industry trends by attending seminars, member associations and reading industry information.
  7. Provide customer service to internal and external customers which consistently exceed expectations.
  8. Consistently demonstrate the desired competencies related to the this position (stated below):

 

Competency Set

  1. Customer Orientation
  2. Team Player
  3. Informal Communication
  4. Problem Solving & Decision Making
  5. Composure
  6. Organizing & Planning
  7. Energy
  8. Integrity
  9. Positive Impact

 

Education/Qualifications

  1. High school diploma or equivalent
  2. Ability to read and accurately follow instructions
  3. Communicate professionally with customers and coworkers

 

Physical/Environmental   Hazards:

  1. Must be able to push/pull windows using a force of 45-250 lbs.
  2. Must be able to lift and carry boxes weighing 35-75 lbs. up and down stairs and continuously as needed.
  3. Must be able to push and pull 100-600 lbs. of force on a frequent basis.
  4. Work well in a fast pace environment.

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