Job Archives
Job Summary The Retail Sales Representative (Rep), is responsible for selling products to homeowners. Retail Sales Reps meet with customers in the showroom and in the home to proactively sell our products while providing exceptional customer service. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Activities (20%) Own the full sales process by: Pre-planning Assessing customer needs Demonstrating product application Executing project evaluation, measuring, and quote Executing product sales and delivery Following up on all stages of the sales process Writing Thank you and Congratulations cards Ensuring customer satisfaction Gain new business through networking, canvassing and referrals Utilize electronic systems and software to […]
Job Summary This person will serve as the first point of contact for the Pella showroom customer. This position will be responsible for understanding the customer’s needs and wants and presenting respective solutions and a compelling case for customers to choose Pella. This person will also be responsible for entering and updating customer information in ACE/CRM system, providing a project quotation or cost detail and/or scheduling in-home appointments. This position will be an ambassador, guiding customers through a first-hand experience of our brand, products and digital tools. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Activities Be responsible for the showroom condition, ensure […]
Job Summary The Service Technician is responsible for servicing our Pella products in customer homes and businesses while providing an exceptional customer experience. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Responsible for the recovery and service of any and all service related jobs. Provide material list with quantity and specified part for service schedulers to order parts. Take and document pictures of all service issues as needed. Work with schedulers and Service Manager on out of warranty services for labor rates and estimate of hours to complete. Follow processes and procedures, (ex. product discrepancies). Collaboratively work with both the Sales Team and […]
Job Summary The Driver Helper is responsible for assisting the Delivery Driver with the coordination of inventory and unloading of trucks. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Activities (33.3%) Load and unload product from the truck and within the warehouse. Riding with the driver to deliver product in a safe and efficient manner. Assist the driver with monitoring road conditions, traffic, etc. on the ride to and from jobsites. Supporting driver in maintaining a clean and safe vehicle. Interact well with the entire team regarding schedules and parts. Results (33.3%) Customer Service – Internal and External Customer surveys, efficiency Safety […]
Job Summary The delivery driver will transport product to the scheduled location. Upon arrival, they will unload the product by hand or with the use of equipment and complete the necessary paperwork. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Activities (33.3%) 1. Operate company vehicles in a safe, efficient, legal manner at all times. 2. Load and unload product from the truck and within the warehouse. 3. Complete all paperwork in an accurate manner. 4. Maintain a valid CDL license. 5. Ensure full accountability for company vehicle, to include organization, cleanliness and potential maintenance concerns. 6. Maintain all required vehicle and driver records in […]
Job Summary The Service Technician is responsible for servicing our Pella products in customer homes and businesses while providing an exceptional customer experience. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Responsible for the recovery and service of any and all service related jobs. Provide material list with quantity and specified part for service schedulers to order parts. Take and document pictures of all service issues as needed. Work with schedulers and Service Manager on out of warranty services for labor rates and estimate of hours to complete. Follow processes and procedures, (ex. product discrepancies). Collaboratively work with both the Sales Team and […]
Subcontractor Window & Door Installers Tired of seeking work? Trouble keeping consistent work? Advertising for work getting to be expensive? Leave filling up your calendar to us! Thanks to continued record sales, Pella Windows & Doors of Wisconsin is hiring experienced subcontractor window and door installers in the Brookfield, Green Bay, and Madison areas. Top reasons to apply now: 1) Pella is the #1 nationally-recognized brand, 2) Pella has been in business for 95 years, 3) Pella offers industry-leading pay for installers, 4) A $3,000 sign-on bonus for those who qualify (details provided at the interview). Essential Duties & Responsibilities: Ability to conduct accurate and precise measurements on all replacement windows and doors Establish rapport with customers Handle all Installation […]
Job Summary Responsible for receiving, storing, and distributing material, tools, equipment, and products within establishments by performing the following duties. Essential Job Duties/Responsibilities Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis. Activities (33.3%) 1. Unload and receive product in a safe, efficient, timely and accurate fashion. 2. Pick product for delivery and assembly. 3. Load delivery trucks. 4. Update the Warehouse Management System, utilizing the scanners, when product is moved, received, or loaded. Results (33.3%) 1. Accuracy 2. Efficiency 3. Safety 4. Customer Service – Internal and External 5. Individual Goal Achievement Behaviors (33.3%) 1. Embrace our Vision and Expectations through personal demonstration within the company. 2. Represent […]
