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Job Location: Green Bay

Retail Sales Rep

Job Summary

The Retail Sales Representative (Rep), is responsible for selling products to homeowners. Retail Sales Reps meet with customers in the showroom and in the home to proactively sell our products while providing exceptional customer service.

 

Essential Job Duties/Responsibilities

Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis.

 

Activities (20%)

  1. Own the full sales process by:
    1. Pre-planning
    2. Assessing customer needs
    3. Demonstrating product application
    4. Executing project evaluation, measuring, and quote
    5. Executing product sales and delivery
    6. Following up on all stages of the sales process
    7. Writing Thank you and Congratulations cards
    8. Ensuring customer satisfaction
  2. Gain new business through networking, canvassing and referrals
  3. Utilize electronic systems and software to quote products and manage your business

Results (60%)

  1. Sales
  • Company-generated Closing Rate
  • YPO
  1. Customer Service – Internal and External
  • CSR Score
  1. Accuracy
  • Free Stuff Report
  1. Individual Goal Achievement

 

Behaviors (20%)

  1. Embraces our Vision and Expectations through personal demonstration within the company.
  2. Positively represents the company to the customer by presenting a professional image and conducting business to the highest standards possible.
  3. Holds self accountable to performance goals.
  4. Considers the owners, employees and customers when making well-informed decisions.
  5. Has a positive outlook and the passion to turn challenges into opportunities.
  6. Maintains current knowledge of products and industry trends by attending seminars, member associations and reading industry information.
  7. Delivers service to internal and external customers which consistently exceed expectations.
  8. Consistently demonstrates the desired competencies related to the this position (stated below):

 

Competency Set

  1. Relationship Building
  2. Informal Communication Skills
  3. Listening Skills
  4. Growth Orientation
  5. Energy
  6. Initiative
  7. Results Orientation
  8. Risk Taking
  9. Industry Knowledge

 

Education/Qualifications

  1. Two – four years of outside sales experience preferred.
  2. Experience with Microsoft Office (Excel, Word and Outlook) required.
  3. Experience with in the window or construction industry preferred.

Subcontractor Window & Door Installers

Subcontractor Window & Door Installers

Essential Duties & Responsibilities:

  • Ability to conduct accurate and precise measurements on all replacement windows and doors
  • Establish rapport with customers
  • Handle all Installation Appointments & Necessary Paperwork
  • Excellent Customer Service

Why Pella Windows & Doors of Wisconsin:

  • Pella is the #1 Nationally recognized brand
  • Pella’s been in business for 95 years
  • Pella Windows & Doors of Wisconsin offers the highest pay for installers in the industry AND
  • You’ll get Hands-on training, working daily with project managers to ensure completion

Apply NOW at PellaWI.com/careeropportunities.

Delivery Driver- Green Bay

Job Summary
The delivery driver will transport product to the scheduled location. Upon arrival, they will unload the product by hand or with the use of equipment and complete the necessary paperwork.

Essential Job Duties/Responsibilities
Responsible for the execution of activities, achievement of results and display of behaviors within the role on an ongoing basis.

Activities (33.3%)
1. Operate company vehicles in a safe, efficient, legal manner at all times.
2. Load and unload product from the truck and within the warehouse.
3. Complete all paperwork in an accurate manner.
4. Maintain a valid CDL license.
5. Ensure full accountability for company vehicle, to include organization, cleanliness and potential maintenance concerns.
6. Maintain all required vehicle and driver records in accordance with the law and company policy, including Driver’s Log and Trip Report.
7. Interact well with the entire team regarding schedules and parts.

Results (33.3%)
1. Customer Service – Internal and External
• Customer surveys, efficiency

2. Safety

3. Individual Goal Achievement

Behaviors (33.3%)
1. Embrace our Vision and Expectations through personal demonstration within the company.
2. Represent the company to the customer by presenting a professional image and conducting business to the highest standards possible.
3. Hold self-accountable to performance goals.
4. Consider the owner, employees and customers when making well-informed decisions.
5. Have a positive outlook and the passion to turn challenges into opportunities.
6. Maintain current knowledge of products and industry trends by attending seminars, member associations and reading industry information.
7. Provide customer service to internal and external customers which consistently exceed expectations.
8. Consistently demonstrate the desired competencies related to this position (stated below):

Competency Set
1. Customer Orientation
2. Team Player
3. Informal Communication
4. Problem Solving & Decision Making
5. Composure
6. Organizing & Planning
7. Energy
8. Integrity
9. Positive Impact

Education/Qualifications
1. Valid driver’s license, along with a CDL.
2. Forklift Certified required
3. Delivery experience preferred

Physical/Environmental Hazards:
1. Must be able to push/pull windows using a force of 45-250 lbs.
2. Must be able to lift and carry boxes weighing 35-75 lbs. up and down stairs and continuously as needed.
3. Must be able to push and pull 100-600 lbs. of force on a frequent basis.
4. Work well in a fast pace environment.

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